Payments & Safety

Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

Where can I learn more about the payment and processing on your store?

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

How long does it take to get my products?

You can see all of our shipping times here.

How much does it cost?

Shipping is free in Switzerland!

Can I track my order?

Certainly! We will send you an email with your tracking link within 2 business days after placing your order.

Returns & Refunds

Do you offer refunds?

You can find all the details about our Refund policy here.

How long after I complete a purchase can I request a refund?

A refund request can be submitted within 7 days after the order is delivered.

Didn't find what you were looking for? Feel free to contact us at any time!